# Integration Types (Hierarchy) The Dynamics Integration can be applied globally across the entire organization or tailored to specific groups and campaign needs. The hierarchy consists of **Full Team Integrations**, **Subteam Integrations**, and **Campaign Integrations**. #### **1. Full Team Integration (Global Default Layer)** The **Full Team Integration** serves as the top-level, umbrella integration for your entire Popl workspace. * This configuration applies **to all team members**, unless superseded by a Subteam or Campaign Integration. * It ensures that your Dynamics **mapping and sync rules** always have a reliable fallback. * If a user does not belong to a subteam with its own integration or if the campaign they are using does not have a campaign-specific integration, the Full Team Integration settings are used automatically. #### **2. Subteam Integrations (Group-Level Layer)** **Subteam Integrations** allow Dynamics configuration to be applied at a more granular, team-specific level. * These configurations apply **only to members of a designated Popl subteam**. * They override Full Team Integration settings, ensuring that specialized groups can operate with tailored field mappings, workflows, and lead routing rules. * Ideal for organizations where different departments or regions follow different Dynamics processes. #### **3. Campaign Integration (Campaign-Level Layer)** **Campaign Integrations** allow for the most precise level of customization, tied directly to a specific Popl Campaign. * When a team member **adds a lead to a campaign**, the campaign’s integration configuration takes full priority. * This is especially useful for events, targeted outreach efforts, or situations requiring campaign-specific routing and field mapping. *** #### Need Help? Contact Popl Support – our team is available to assist at . \ With 🤍 from Popl. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.popl.co/introduction/integrations/microsoft-dynamics-integration/integration-types-hierarchy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.